Professionals Real Estate Wins GOLD at the 2020 Quality Service Awards
A sample survey of 500 Australians were asked which real estate companies they had previously dealt with, in order to build a list of brands relevant in today’s market.
A second survey of approximately 2000 Australian’s was then conducted to nominate an agency.
Survey respondents were asked to rank agencies based on the following questions:
- “Personalisation: How well was the company able to provide the consumer with an individualised customer experience?”
- “Understanding: How effectively was the company able to demonstrate a genuine insight into the customer’s needs.”
- “Simplicity: How quick and easy was the process of dealing with the company?”
- “Satisfaction: To what level did the company meet or exceed the customer’s expectations?”
We are proud to announce that Professionals received the highest number of votes, achieving Gold as voted by Australians.
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Quality Service Award 2020
17/12/2019
Article posted by Melissa Chaplin